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  1. Give 'em the Pickle Customer Service online

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-1

    a handwritten thank you to them.  The trick is figuring out what your customers want, then making sure they get ... serving others your number one priority.  You work in a noble profession, so be proud of what you do and ... where you work. Attitude- Choose your attitude.  How you think about the customer is how you will treat ...

  2. Leadership Institute: Effective Coaching and Emotional Intelligence

    https://leadershipcenter.osu.edu/events/leadership-institute-effective-coaching-and-emotional-intelligence-2

    respective EQ assessment.   As a result of your participation you will: • Strengthen your leadership capacity ... to more effectively lead within your organization. • Increase your ability to develop and lead others ... through an increased coaching & feedback capacity. • Increase your ability to handle conflict ...

  3. Change Style Preference: Strengthening Your Capacity to Lead Self & Others through Change

    https://leadershipcenter.osu.edu/events/change-style-preference-strengthening-your-capacity-lead-self-others-through-change-3

    What is your change style preference? Would you be an originator? A conserver? Or would you find ... strengthen your capacity to lead and accomplish change within your department or organization. More ... people; • Identifying and gaining insights to your change style preference by completing Discovery ...

  4. Emotional Vampires in the Workplace

    https://leadershipcenter.osu.edu/events/emotional-vampires-workplace-0

    suck out your optimism, and enthusiasm rather than your blood. Their toxic behaviors can range from ... affect workplace productivity and lowers morale. It is essential to stop having your energy drained from ...

  5. Communicating to be Understood

    https://leadershipcenter.osu.edu/events/communicating-be-understood-0

    a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ... communication in your life Emily Buck is facilitating this workshop. ...

  6. Team Dynamics online

    https://leadershipcenter.osu.edu/events/team-dynamics-online

    improve teamwork Beth Flynn is facilitating this workshop. ...

  7. 5th Environmental Film Series

    https://senr.osu.edu/about-us/events/5th-environmental-film-series

    p.m. at each event.  Location:  Chemical and Biomolecular Engineering and Chemistry (CBEC) Building, Room ...

  8. Managing Multiple Generations Online

    https://leadershipcenter.osu.edu/events/managing-multiple-generations-online-2

    characteristics, strengths and values that are a result of the shared historical events that occurred during their ...

  9. Conservation Tillage Club

    https://agcrops.osu.edu/events/conservation-tillage-club

    Health- Hans Kok- February 4 Implementing H2Ohio- Mark Seger- February 18           Event ...

  10. Coaching and Mentoring are Two Different Things: Learn to do Both

    https://leadershipcenter.osu.edu/events/coaching-and-mentoring-are-two-different-things-learn-do-both-4

    Do you know when to coach versus mentor? Have your coaching or mentoring skills gotten rusty? ...

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